Privacy Policy

At Candy Dialogue Club (operated by Candy Dialogue Studio LLC, reachable via candydialogue.club), your privacy and data security are fundamental to our practice. This Privacy Policy outlines our transparent protocols regarding the collection, handling, and protection of information obtained through our website, callback forms, and direct telephone consultations.

1. Entity Details & Controller Information

The responsible data controller for this website and related consulting operations is:

2. Information We Collect

We believe in strict data minimization. We only collect details that you deliberately provide to initiate our professional advisory dialogue:

• Direct Telephone Contact: Caller ID, telephone numbers, and technical project scope details that you verbally share during a phone conversation with our narrative consultants.
• Callback Request Form: When you complete our callback submission, we collect your Name/Studio Name and a valid US telephone number.
• Technical Diagnostics (Quiz): Responses submitted to our diagnostic tool regarding game engine usage and branching logic complexity.
• Technical Logs: Standard browser telemetry (IP address, browser type, referring URL) collected automatically by web server infrastructure to maintain site uptime and prevent malicious attacks.

3. Use of Telephone Numbers & Strict Non-Disclosure

We hold a strict zero-spam, zero-marketing distribution policy. Any phone number you submit through this website or dial into our desk is used exclusively to:

• Conduct the verbal 5-minute technical narrative consultation you requested.
• Execute a requested return phone call if our specialists are temporarily on another consultation line.
• Answer inquiries regarding narrative tooling, branching architecture, or studio engagement.

We NEVER sell, rent, lease, or share your telephone number or identity with third-party advertisers, telemarketers, data brokers, or external lead buyers.

4. Cookies and Analytical Tracking

We use basic functional cookies and standard conversion tags to gauge website performance and verify advertising traffic integrity in accordance with Google Ads policies. You can control or disable cookie storage via our on-screen cookie preferences banner or through your web browser configuration.

5. California Consumer Privacy Act (CCPA) Disclosures

If you are a California resident, you retain explicit rights regarding your personal information:

• The right to know what personal information has been collected.
• The right to request immediate deletion of any collected phone number or contact log.
• The right to opt out of any sale of personal information (Note: We do not sell personal data under any circumstances).
• The right to non-discrimination for exercising privacy rights.

6. Data Security & Storage Safeguards

All electronic transmission of user data is safeguarded by 256-bit Secure Sockets Layer (SSL/TLS) encryption. Access to callback information is restricted to authorized senior technical personnel bound by rigorous non-disclosure obligations.

7. Exercising Your Rights & Contacting Us

If you have questions regarding this Privacy Policy or wish to request data purging, please reach out directly:

Email: [email protected]
Phone: +1 (512) 842-7914
Mail: Candy Dialogue Studio LLC, 500 W 2nd St, Suite 1900, Austin, TX 78701